May 19, 2013

Is the future Orange?

Well, I have used the Orange network for a while now and I can’t really say I’m disappointed at all. Every network has their faults, but Orange on the whole have been rather good. In my household signal on most networks is hard to go by, the worst being Vodafone, when my friend who uses Vodafone , pops round he tends to be frustrated with the lack of signal he gets. O2 is OK (when stood in certain positions). But Orange, with its addition of T-Mobile signal works a treat and it’s very rare that my signal bars are down to nil. Obviously signal isn’t the only reason that makes a network a success or a flop, without a doubt Vodafone, O2 and others are great successes but for me Orange is top of the pile for now.

I always think another important thing about a network is getting hold of the customer service team when something goes wrong, and just how helpful are they? I can’t comment on other networks services but I can tell you Orange, when I rang just recently (due to a lost phone) were really helpful and got my sim card blocked and the new one sent back to me in good time. Getting through didn’t take long, so overall it was an easy enough process to ring, block and request a new sim within 5-10 minutes.

The last thing I’m going to comment on is the prices; I’m on a 24 month contract with a bill or 36 pound a month. The phone is a Samsung Galaxy S, with unlimited internet, 600 minutes and unlimited texting. I found O2 was a little cheaper but for the signal in my house I felt it was worth the few extra pounds.